Launchpad FAQs
General
What is Capital Launchpad?
How does Capital Launchpad work?
What are the stages involved in a funding round on Capital Launchpad?
Am I eligible to participate in all funding rounds on Capital Launchpad?
Does participation in the Pledging Phase guarantee an allocation?
In the Pledging Phase, can I adjust my preferred allocation amount after my initial submission?
After the Review Phase, do I get my deposit back if I choose not to proceed with the final allocation amount offered?
How long does the refund process take?
Onboarding, KYC and Compliance
What do I need to do to onboard successfully on Capital Launchpad?
What KYC steps are required?
Which jurisdictions are excluded?
Principal Protection Mechanism
What is the Principal Protection mechanism?
How does the Principal Protection mechanism work?
How long does it take for the refund to be processed?
What happens if I send tokens to the refund address after the Refund Period has ended?
Does every sale include Principal Protection?
Portfolio Management
Where can I track my activity and documents?
Wallet Management
What wallet does Capital Launchpad use?
What are the supported networks?
Network Name
Base Mainnet
What are the supported tokens?
Token Name
Contract
Can my funds be recovered if I send tokens from and / or withdraw tokens to an unsupported network?
Do you or a third party hold my funds?
Security & Data Privacy
Are my funds safe?
Is my personal data safe?
Support & Contact
What risks should I be aware of when participating in funding rounds?
How can I reach out for further support?
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